Hair regeneration

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Natural hair has a long lifespan and can be reapplied several times. Once removed, it can be sent to us for regeneration, subject to a fee.
The regeneration process involves washing, moisturising and preparing the hair extensions for reapplication.

Regeneration, within the first 3 months from the date of purchase, is essential to extend its lifespan by a further 3 months. After this period, you can still send the hair back to us for regeneration. This ensures the hair remains in excellent condition.

PROCESSING
TIME The standard processing time for regeneration is 7 working days. EXPRESS

SERVICE – up to 3 working days, at double the standard rate.

HAIR
PREPARATION The hair must be gathered in an organised manner to avoid any loss of weight. For highlights, bundle the hair in sets of 20 using a hair tie or cable tie. For tape-on extensions, stick the strips together in ‘sandwich’ layers and secure the hair with a hair tie. For bio-tapes, protect the adhesive with clear cling film.

During transport, it is essential to secure the hair so that it does not become tangled. You can wrap it in a clean paper towel. The better you prepare it, the lower the risk of weight loss. We charge an additional fee of 20% of the order value for hair that has not been prepared correctly.

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